Gillons' Insurance Brokers Ltd.* understands that your privacy is important to you and we are committed to protecting that privacy and the confidentiality of your personal information.

Any personally identifiable information about a client** is considered personal information and will be treated in accordance with this Privacy Policy.

In order to comply with privacy legislation, we have implemented this Privacy Policy

We will collect, use and disclose personal information, including that previously collected, for the following purposes as required, but not limited to:

• Offering and providing insurance products and services to you;
• Establishing and maintaining communications with you;
• Verifying your personal information and the accuracy of your personal information with government agencies, industry associations or insurers;
• Analyzing and assessing risks on a prudent basis;
• Facilitating your payment of premiums and fees;
• Offering and assisting in claims services;
• Detecting and preventing fraud or other illegal activities;
• Compiling statistics and analyzing business results;
• Complying with the laws or the request of law enforcement agencies or regulators; and
• Notifying you or allowing our affiliated companies to notify you of certain products or services offered by our affiliated companies or us.

Your knowledge and consent of our collection, use and disclosure of your Personal Information is critical. We rely on the following actions by you as indications of your consent to our existing and future personal information practices:

• Your voluntary provision of personal information directly to us or a representative for the purpose of acquiring an insurance contract or product (including information previously provided to us);
• Your express consent or acknowledgement contained within a written, verbal or electronic application process;
• Your consent solicited by us or representative for a specified purpose;
• Your receipt of this Privacy Policy, until you notify us of a withdrawal of this consent; or
• Your consent given through your authorized representative such as a legal guardian, agent or power of attorney.

If you wish, you may withdraw your consent at any time. We will inform you of the consequences of withdrawing your consent. In some cases, refusing to provide personal information or withdrawing consent could mean that we cannot provide you with insurance coverage or other requested products, services or information.

We are responsible for all personal information under our control and have appointed a Privacy Officer to oversee all aspects of this policy. You may request to examine the personal information about you that we retain. In very rare circumstances, we may be entitled, pursuant to the law, to deny such access.

If you have any questions about this Privacy Policy or your personal information, contact us at:

Privacy Compliance Officer
Gillons' Insurance Brokers Ltd.
326 Church Street
Fort Frances, Ontario P9A 3M5
Phone: 807-274-7716
Toll Free: 1-800-465-7797
Fax: 807-274-2416
e-mail: privacy@gillons.on.ca

If you are not satisfied with our response to a privacy related inquiry or complaint, you may contact the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or at www.privcom.gc.ca.

* In this Policy, “Gillons' Insurance Brokers Ltd.”, “we”, “our”, or “us”, means the brokerage organization responsible for abiding by and implementing the policies and procedures in this Privacy Policy and includes the officers and employees of the brokerage.

** In this Policy, “client”, “you” or “your” includes any individual who has requested, applied for or been supplied with products or services by Gillons' Insurance Brokers including any other individual for whom the customer has acted as agent, guardian or representative.